To honor the customers of the Iranian Mineral Processing Research Center, in order to increase customers’ satisfaction and improve the quality of services, this year, we have implemented the following plans for customer rewarding on your site:
۱. Launching the ilims software system under the Web. Which includes various sections such as basic information, daily operations, management dashboards, filing requests, issuing invoices, tracking sample status, various logging, ISO / IEC 17025 standards, documentation archives, and more.
۲. Establishment of the Tehran Acceptance Office on Valiasr Avenue
۳. Getting online results under the Web for customers
۴. Creating a communication channel through cyberspace for quick and complete customer information.
۵. Possibility of surveying the services of the Web-based Center for customers.
۶. Establishment of a technical team to accurately respond to customer needs.
۷. Establish appropriate reception space at the entrance of the center